Digital Access

The JJC Digital Access program saves students money by delivering digital materials directly into iCampus for select courses. Total savings to students who participated from the start of the program to is now over $3 million dollars! 

For students who are taking a course and section in the JJC Digital Access Program. Participating in this program allows you to have access to your course materials, from the first day of class, at the lowest price possible. You do not need to purchase your textbook separately from the JJC Bookstore. Some courses do require the purchase of supplemental course materials (i.e. lab book, goggles, or calculator). Please use the textbook lookup tool for up to date pricing and course material information.

After your instructor opens the course in iCampus, you will have access to these materials instantaneously. Instructions for various publishers are linked below. Check your JJC email for your digital access welcome email. It is your responsibility to check your emails. Please see your instructor with any questions in regards to accessing your digital materials. Please note, you must complete the online Orientation "Introduction to online Learning" in iCampus before you can access the digital materials and be able to fully participate in the course.

Payment for these digital course materials are/were due with your tuition charges; it is your responsibility to make payments by your scheduled payment due date. If, for some reason, you decide you do not want to purchase these materials through the digital materials course fee, you can opt-out of the digital access program by going to your course book and clicking on the Redshelf menu item to view your course material and select “OPT-OUT” by the opt-out deadline.  The opt-out deadline can be found in your digital access emails, or by using the textbook look-up tool to find your course and section. After opting-out, you will no longer be able to access the materials required for this course at the price provided by Joliet Junior College. If you opt-out by the deadline, your student account will be credited the digital book fee (only) 3-14 days after the deadline and the credit will be applied consistent with the payment method. There are no exceptions to refunds if you missed the opt-out deadline.

Opting-out is not the same as dropping a course! The opt-out deadline is NOT the same as a refund deadline for the course. Opt-out only refers to digital course materials.  If you decide not to attend it is your responsibility to drop the course by the refund date to avoid any financial liability to the college.

Beginning with Fall 2020, the per term charge to the student for sequential courses has changes. For students starting a sequential course sequence this Fall, you will no longer opt-out in subsequent semesters. Beginning in Fall 2020, the charge will split up to a per term charge in order to reduce the cost for each semster and avoid manual refunds due to paying upfront. If you are in a sequential course and STARTED THE COURSE PRIOR TO FALL 2020, you will opt-out for refund. Opt-out BEFORE the deadline and attempt to login to the materials to see if your access is active.

Accessing DA materials by Publisher

Pearson Mastering and MyLab, Access (For courses that must retrieve the code from Redshelf):

1. Sign into iCampus/CANVAS
2. Select your digital access course by clicking on it
3. Select "Redshelf" in the course navigation by clicking on it. The course navigation menu is at the left side of the screen
4. Click on the button labeled "View Course Materials"
5. Click on the button labeled "Acquire Code"
6. Print, or highlight and copy the 31 digit "Publisher Access Code"
7. Return to the course navigation and select "MyLab and Mastering" in the course navigation by clicking on it
8. You will need to authorize Pearson to access your account and read, agree to the "End-User License Agreement and Privacy Policy", and click on the "I accept" at the bottom right of the screen
9. If you have an existing Pearson account, you may now log in otherwise you will need to click on "Create" to make a new account with your JJC email account, enter in any requested information and read and agree to any additional terms
10. Select the "Access Code" button on the left side of the screen by clicking on it
11. Paste or enter the 31 digit code from "Redshelf"
12. You can now select "Go to My Courses"

Pearson Mastering and MyLab Direct Access (For courses that do NOT use the code from Redshelf):

1. Sign into iCampus/CANVAS
2. Select your digital access course by clicking on it
3. Select "Redshelf" in the course navigation by clicking on it. The course navigation menu is at the left side of the screen
4. Select “Course Materials” and then “View Course Materials”
5. Now select “Start Studying on Publisher’s Webisite” and then the “MyLab/Mastering” link
6. You will to read and accept the publisher’s terms and conditions.
7. If you are a new user, set up your account using your JJC email.
8. Students using Redshelf for the first time (or have not accessed their Redshelf account recently) will need to agree to Redshelf's terms and conditions.

McGraw Hill Connect Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Under the course navigation menu to the left, locate and click on McGraw Hill Connect
4. Click Begin (you don’t need a code)
5. If you are a new Connect user click on register and use your JJC email account to create the new account. If you already have an account, please sign in.
6. New users will need to provide information and agree to McGraw Hill's terms, conditions, and privacy policy.

Cengage MindTap, Aplia, or OWL Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to Cengage. If you are unable to find it, please reach out to your professor for directions.
5. If you are a new Cengage user you will need to create a publisher account and agree to Cengage's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing Cengage can simply login using their existing publisher account.

If you already have an existing Cengage Unlimited subscription and do not need the access provided to you, please opt-out.

Cengage Unlimited Subscription Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to Cengage. If you are unable to find it, please reach out to your professor for directions.
5. If you are a new Cengage user you will need to create a publisher account and agree to Cengage's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing Cengage can simply login using their existing publisher account.

You will be able to use this subscription for other courses using Cengage e-texts or access codes for this current term. You do not need to buy another subscription for the current term. Please set up this course first before attempting to use for another course. If you already have an existing Cengage Unlimited subscription and do not need the one provided to you, please opt-out.

Wiley Plus Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to WileyPlus. If you are unable to find it, please reach out to your professor for directions. You do NOT need a code.
5. If you are a new WileyPlus user you will need to create a publisher account and agree to Wiley's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing WileyPlus can simply login using their existing publisher account.

MacMillan (Launchpad) Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to MacMillan's Launchpad. If you are unable to find it, please reach out to your professor for directions. You do NOT need a code.
5. If you are a new Macmillan user you will need to create a publisher account and agree to MacMillan's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing MacMillan users can simply login using their existing publisher account.

W.W. Norton Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to Norton’s InQuizitive. If you are unable to find it, please reach out to your professor for directions. You do NOT need a code.
5. If you are a new InQuizitive user you will need to create a publisher account and agree to Norton’s terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing Norton users can simply login using their existing publisher account.

For E-texts only delivered by Redshelf (NOT for publisher access/courseware):

If you haven't done so already, AFTER your instructor opens the course in iCampus, log into your course on CANVAS and select "Redshelf" from the left-hand side course navigation to select view your course materials. Please note you may need to click again on “VIEW COURSE MATERIALS” and then “START READING” to enter the e-text.  Students using Redshelf for the first time (or have not accessed their Redshelf account recently) will need to agree to Redshelf's terms and conditions.

Opting Out Instructions

Please make sure you are checking your JJC email account for Digital Access emails. You will now need to check with your professor to make sure you understand which materials to get on your own, or to make sure the materials you purchased are the correct ones. Most of the digital access courses at JJC use an access code, opting out does not mean you will not have to use these access codes. Make sure you understand the materials by communicating with your instructor.

You can opt-out of digital access course materials by:

• Log into ICampus after your instructor has opened/published the course.
• Go into your Digital Access Course
• On the left-hand course navigation menu click on “REDSHELF.” Depending on the materials and publisher, you may have to click on “View Course Materials.”
• There should be an Opt-Out bar towards the bottom of your computer screen. Click on it and answer the question. Once you submit correctly you should see that you opted out somewhere on the screen.

Opt-out refunds for the course materials take 3-10 additional days to process AFTER the opt-out deadline. Opting-out is not the same as dropping a course. No refunds for the course materials will be made if students fail to opt-out properly by the deadline. The Bookstore cannot opt-out students of their materials.

The opt-out deadline should appear in step four if it hasn’t passed. The opt-out bar will not be available AFTER the opt-out deadline. You must meet the opt-out deadline in order to get a refund; NO exceptions. Opting out of digital materials is NOT the same as dropping a course. All Digital Access courses and their opt-out deadlines can also be viewed by finding your course in our textbook look-up tool at Textbook Lookup | Joliet Junior College Bookstore (jjc.edu).

Technical Difficulties

We’re sorry to hear you are having trouble accessing your digital materials. In order to help you we need the following information emailed to bookstore@jjc.edu and please cc (carbon copy) your instructor:

·         The course number and section
·         The name of the product your purchased or are referring to
·         The exact steps you have taken before the technical issues arose
·         Where exactly in the process are you unable to go further
·         Screen shots of errors (required for Digital Access courses)

The JJC Bookstore will do our best to assist you but do note, Bookstore employees and publishers are not available after operating hours, holidays, and week-ends. For after-hours and weekends please submit a ticket at Redshelf Solve with all the information listed above.