Digital Access

The JJC Digital Access program saves students money by delivering digital materials directly into iCampus for select courses. Total savings to students who participated from the start of the program to is now over $3 million dollars! 

For students who are taking a course and section in the JJC Digital Access Program. Participating in this program allows you to have access to your course materials, from the first day of class, at the lowest price possible. You do not need to purchase your textbook separately from the JJC Bookstore. Some courses do require the purchase of supplemental course materials (i.e. lab book, goggles, or calculator). Please use the textbook lookup tool for up to date pricing and course material information.

After your instructor opens the course in iCampus, you will have access to these materials instantaneously. Instructions for various publishers are linked below. At the bottom of this page, there is a list of all current Digital Access courses and which instructions to reference. Check your JJC email for your digital access emails for information. It is your responsibility to check your emails. Please reach out to the Bookstore or see your instructor with any questions in regards to accessing your digital materials. Please note, you must complete the online Orientation "Introduction to online Learning" in iCampus before you can access the digital materials and be able to fully participate in the course.

Payment for these digital course materials are/were due with your tuition charges; it is your responsibility to make payments by your scheduled payment due date. If, for some reason, you decide you do not want to purchase these materials through the digital materials course fee, you can opt-out of the digital access program by going into your course book in iCampus and clicking on the Redshelf menu item to view your "Course Materials" and/or "Your Materials" and select “OPT-OUT” by the opt-out deadline.  The opt-out deadline and fee paid can be found in your digital access emails, or by using the textbook look-up tool to find your course and section. After opting-out, you will no longer be able to access the materials required for this course at the price provided by Joliet Junior College. If you opt-out by the deadline, your student account will be credited the digital book fee (only) 3-14 days after the deadline and the credit will be applied consistent with the payment method. There are no exceptions to refunds if you missed the opt-out deadline.

Opting-out is not the same as dropping a course! The opt-out deadline is NOT the same as a refund deadline for the course. Opt-out only refers to digital course materials.  If you decide not to attend it is your responsibility to drop the course by the refund date to avoid any financial liability to the college.

Beginning with Fall 2020, the per term charge to the student for sequential courses has changes. For students starting a sequential course sequence this Fall, you will no longer opt-out in subsequent semesters. Beginning in Fall 2020, the charge will split up to a per term charge in order to reduce the cost for each semster and avoid manual refunds due to paying upfront. If you are in a sequential course and STARTED THE COURSE PRIOR TO FALL 2020, you will opt-out for refund. Opt-out BEFORE the deadline and attempt to login to the materials to see if your access is active.

Accessing DA materials by Publisher

Pearson Mastering and MyLab, Access (For courses that must retrieve the code from Redshelf):

1. Sign into iCampus/CANVAS
2. Select your digital access course by clicking on it
3. Select "Redshelf" in the course navigation by clicking on it. The course navigation menu is at the left side of the screen
4. You may need to click on the button labeled "View Course Materials" before you can see what is listed under "YOUR MATERIALS"
5. Click on the correct product link and a side bar will open and find the button labeled "Acquire Code"
6. Print, or highlight and copy the 31 digit "Publisher Access Code"
7. Return to the course navigation and select "MyLab and Mastering" in the course navigation by clicking on it
8. You will need to authorize Pearson to access your account and read, agree to the "End-User License Agreement and Privacy Policy", and click on the "I accept" at the bottom right of the screen
9. If you have an existing Pearson account, you may now log in otherwise you will need to click on "Create" to make a new account with your JJC email account, enter in any requested information and read and agree to any additional terms
10. Select the "Access Code" button on the left side of the screen by clicking on it
11. Paste or enter the 31 digit code from "Redshelf"
12. You can now select "Go to My Courses"

Pearson Mastering and MyLab Direct Access (For courses that do NOT use the code from Redshelf):

1. Sign into iCampus/CANVAS
2. Select your digital access course by clicking on it
3. Select "Redshelf" in the course navigation by clicking on it. The course navigation menu is at the left side of the screen
4. Select “Course Materials” and/or “View Course Materials” so you can select the correct product listed under "Your Materials." A side bar may open.
5. Now select “Start Studying on Publisher’s Webisite” and then the “MyLab/Mastering” link
6. You will to read and accept the publisher’s terms and conditions.
7. If you are a new user, set up your account using your JJC email.
8. Students using Redshelf for the first time (or have not accessed their Redshelf account recently) will need to agree to Redshelf's terms and conditions.

McGraw Hill Connect Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Under the course navigation menu to the left, locate and click on McGraw Hill Connect
4. Click Begin (you don’t need a code)
5. If you are a new Connect user click on register and use your JJC email account to create the new account. If you already have an account, please sign in.
6. New users will need to provide information and agree to McGraw Hill's terms, conditions, and privacy policy.

Cengage MindTap, Aplia, CNOW, or OWL Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to Cengage. If you are unable to find it, please reach out to your professor for directions.
5. If you are a new Cengage user you will need to create a publisher account and agree to Cengage's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing Cengage can simply login using their existing publisher account.

If you already have an existing Cengage Unlimited subscription and do not need the access provided to you, please opt-out.

Cengage Unlimited Subscription Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to Cengage. If you are unable to find it, please reach out to your professor for directions.
5. If you are a new Cengage user you will need to create a publisher account and agree to Cengage's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing Cengage can simply login using their existing publisher account.

You will be able to use this subscription for other courses using Cengage e-texts or access codes for this current term. You do not need to buy another subscription for the current term. Please set up this course first before attempting to use for another course. If you already have an existing Cengage Unlimited subscription and do not need the one provided to you, please opt-out.

Wiley Plus Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to WileyPlus. If you are unable to find it, please reach out to your professor for directions. You do NOT need a code.
5. If you are a new WileyPlus user you will need to create a publisher account and agree to Wiley's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing WileyPlus can simply login using their existing publisher account.

MacMillan Launchpad Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to MacMillan's Launchpad. If you are unable to find it, please reach out to your professor for directions. You do NOT need a code.
5. If you are a new Macmillan user you will need to create a publisher account and agree to MacMillan's terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing MacMillan users can simply login using their existing publisher account.

W.W. Norton Direct Access:

1. Log into iCampus
2. Locate your course and click on it to enter
3. Locate your instructor's link to Norton’s InQuizitive. If you are unable to find it, please reach out to your professor for directions. You do NOT need a code.
5. If you are a new InQuizitive user you will need to create a publisher account and agree to Norton’s terms and conditions. The JJC Bookstore recommends that you always use your JJC email account to create publisher accounts and enter your course materials through iCampus. Existing Norton users can simply login using their existing publisher account.

For E-texts only delivered by Redshelf (NOT for publisher access/courseware):

If you haven't done so already, AFTER your instructor opens the course in iCampus, log into your course on CANVAS and select "Redshelf" from the left-hand side course navigation and click on the green buttons "COURSE MATERIALS," then “VIEW COURSE MATERIALS” and then “START READING” to enter the e-text.  Students using Redshelf for the first time (or have not accessed their Redshelf account recently) will need to agree to Redshelf's terms and conditions.

Opting Out Instructions

Please make sure you are checking your JJC email account for Digital Access emails. You will now need to check with your professor to make sure you understand which materials to get on your own, or to make sure the materials you purchased are the correct ones. Many of the digital access courses at JJC use an access code/digital courseware, opting out does not mean you will not have to use these publisher platforms. Make sure you understand the materials by communicating with your instructor.

You can opt-out of digital access course materials by using the Redshelf Menu Item in iCampus:

• Log into ICampus after your instructor has opened/published the course.
• Go into your Digital Access Course
• On the left-hand course navigation menu click on “REDSHELF.” Depending on the materials and publisher, you may have to click on “View Course Materials" before you can view the titles under "YOUR MATERIALS."
• There should be an Opt-Out button at the top right of your computer screen. Click on it and answer the question. Once you submit correctly you should see that you opted out somewhere on the screen.

Opt-out refunds for the course materials take 3-10 additional days to process AFTER the opt-out deadline. Opting-out is not the same as dropping a course. No refunds for the course materials will be made if students fail to opt-out properly by the deadline, NO exceptions. The Bookstore cannot opt-out students of their materials. The opt-out deadline should appear in step four if it hasn’t passed. The opt-out bar will not be available AFTER the opt-out deadline. Opting out of digital materials is NOT the same as dropping a course. All Digital Access course and their opt-out deadlines can also be viewed by finding your course in our textbook look-up tool at Textbook Lookup | Joliet Junior College Bookstore (jjc.edu).

Technical Difficulties

We're sorry to hear you are having trouble accessing your digital materials. in order to help you we need you to trouble shoot first and then provide information. 

Troubleshooting checklist:

1. Students who have NOT completed the iCampus “Introduction to Online Learning” (link located on your iCampus dashboard) will not be able to access their materials until they do so. If you have not completed this module, please do so now.
2. Make sure you are following the correct directions for accessing your digital materials. You will need to know your course number and section/instructor since instructions vary by course, section, and or publisher.
3. Other troubleshooting-browser/cookie issues: Please use Google's Chrome, Firefox, or Microsoft Edge browsers. Safari is not recommended for iCampus. But if you need to use it for Redshelf.com, make sure to enable cookies and disable the specific setting called :Prevent cross-site tracking." Clear history, cache, and cookies before attempting to access materials again.  Make sure your browser settings allow cookies and pop-ups too.  You will use the Redshelf menu item for most e-texts and Pearson's Mastering/MyLab direct access. After selecting Redshelf, if you encounter a message "Allow Cookies," please do select this button and use the circular refresh function in the browser window/tab. You should now see the green button "Course Materials," please click on it. Note: all other publisher's have their direct access link elsewhere. If you are still having additional problems, please submit a ticket at Redshelf Solve. Include must screen shots of errors, or refer to the error number and message you are receiving and at which point you cannot proceed further. It is also helpful to know the product you are referring to, i.e. McGraw Hill Connect, Cengage MindTap, or Pearson Mastering.
4. And please email your instructor and bookstore@jjc.edu immediately! Let us know you submitted a ticket too and give us all the details. Please mention if you are using a ChromeBook.

The JJC Bookstore will do our best to assist you but do note, Bookstore employees and publishers are not available after operating hours, holidays, and week-ends.

 Finally, please do let us know if your publisher, Redshelf, and/or iCampus account do not use your JJC email account. Email mismatches (not the same email) between iCampus, Redshelf, and the publisher can cause technical issues. The JJC Bookstore recommends using your JJC student email for all accounts.